We are used to the way things work on an island and how slow paced government processes are. I suppose we expected something to not work out well... Since I don't speak Spanish, Aaron dealt with most of the utility companies. He submitted all the paperwork needed to transfer the water to our name. He even talked to many representatives at the water company who told him that they were making notes on the account to not turn off the water and instead just switch the billing to us. So, we were not worried.
But, then on Friday we noticed a car next to our water meter and Aaron went to talk to the water guy. He was in the middle of processing an order to turn off the water! Luckily, he told Aaron he wouldn't turn it off but that he had to go back to the water company and give them information to transfer the water to us. Hmmmm... Didn't we already do this? So, again Aaron submitted all the paperwork and they made "notes" again on the account. All was well for the weekend (probably because government employees don't work on the weekend).
Monday arrived and after Aaron took a shower before class, the water pressure was gone. No water at all! What the heck! By the time we went outside, the water guy was already gone and I was still covered in paint from a painting project. So, Aaron called the water company yet again and they told him that the order was to turn on the water, but it appeared that the employee turned it off instead and they were sorry for the inconvenience. Sorry? How do you misread "turn on" for "turn off"?
In St. Croix, we have a cistern that we can just dump a bucket into for water if our pump died. Here, we are at the mercy of the water company and that meant no shower for me. No easy toilet flushings. No cleaning dishes. No water to cook with. No water! Ughhh!
It wasn't until Tuesday afternoon that we had water turned back on and I have to say that my shower that day was quite enjoyable :) It is amazing how something like running water can be taken for granted and how much it can affect your life if it is gone. The main point of this story is that dealing with utility companies on islands is usually frustrating. Prepare yourself if you move :)